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Shipstream Benefits
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- Ship all types of packages - Priority Mail®, Express Mail®, Media Mail®, First-Class Mail® and Parcel Post®
- The 10lb scale automatically sets the exact postage needed by class—no more overpaying for postage
- Fast and easy downloadable software gets you up and running in less than five minutes
- Free Delivery Confirmation service with Priority Mail®, only $0.13 for other mail classes
- Special rates on Fireman’s Fund® parcel insurance—an 11% savings off parcel insurance available through USPS
- No more trips to the Post Office
- Hide the postage amount paid so your recipient doesn’t see the postage amount on the label
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Shipstream Product Information
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Shipstream™ Manager and Scale:
- Fast and easy downloadable software gets you up and running in less than five minutes
- Ship oversized envelopes, packages and standard envelopes
- No special printer required—print USPS shipping labels directly from your PC through an inkjet, laser or thermal label printer
- Postage log lets you track your packages in real-time
- Automatically sets today’s date or you can pre-set a future mail date
- Automatic address verification
Optional Features and Accessories:
- Fireman’s Fund® parcel insurance available — at an 11% discount off of parcel insurance available through USPS ($1.95 for 1st $100 of coverage, $1.00 for each additional $100, up to $5,000 coverage available)
- Pitney Bowes LPS-1 Label Printer ($99.99)— The LPS-1 lets you print a full range of self-adhesive label sizes for everything from postage to banners. Prints up to 50 standard address label per minute. Prints directly from Microsoft Word® , Excel® and Outlook® in addition to Shipstream™ Manager or use the Label Creation software included to add logos or other graphics to your labels. Thermal printing technology means no toner, ink or ribbon expense. Connects directly to your pc with 1.1 or higher USB Cable (included). Available for only $99.99 at checkout.
System Requirements:
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- PC with 486 or higher processor
- Windows 98, 2000, ME, or XP
- Laser, inkjet printer, or thermal label printer
- Internet connection
- 32 MB RAM
- 20 MB disk space
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How much does it cost me to try ShipstreamTM Manager?
Sign-up is free and you get first 60 days as our risk free trial period. You pay nothing (except the cost of postage and supplies) for the first 60 days!
Is there an additional fee based on how much postage I use?
No. You pay face value for postage.
What is required in order to use ShipstreamTM Manager?
You must have a PC, Windows compatible printer, and an Internet connection.
Can I use my existing printer with Shipstream™ Manager?
Yes, you can use most Windows compatible printers with Shipstream™ Manager.
Can I print onto plain paper with ShipstreamTM Manager?
Yes, the ShipstreamTM solution allows you to print on plain paper. Then you can use packing slips, tape or even glue to apply the paper to the package.
Can I use my Pitney Bowes LPS-1, DYMO, Eltron, Zebra or UPS Thermal Label Printer?
Yes, you can use your existing thermal printer with ShipstreamTM Manager.
How do I update my scale with postage rate changes?
Shipstream™ Manager will automatically update postage rate changes for you.
Can I be billed later for postage?
Yes. You can apply for a postage credit line with The Pitney Bowes Bank when you sign up for Shipstream™ Manager.
If I have a credit line with The Pitney Bowes Bank, how can I increase my credit line for postage?
You can apply for a credit line increase by calling 1-877-WEB-SHIP.
Do I have to pay my postage bill in full each month?
No. As long as your account is in good standing, you may choose to pay all or any portion of the bill each month.
How can I check the balance owed on my postage account?
Just call our customer service department at 1-877-WEB-SHIP.
Can I get parcel insurance with ShipstreamTM Manager?
Yes! Fireman's Fund® parcel insurance is available through ShipstreamTM Manager right as you print postage.
Who underwrites Fireman's Fund® parcel insurance?
All insurance is underwritten by Fireman's Fund®. Fireman's Fund® is rated Excellent (A) by the A.M. Best Company and Strong (A+) by Standard & Poor's.
What are the insurance rates for Fireman's Fund® Insurance?
Fireman's Fund® parcel insurance is available at a $0.25 discount off of insurance rates available through USPS. The first $100 of domestic coverage costs $1.95, plus $1.00 for every additional $100 (up to $5,000 coverage available). International coverage is also available for $2.35 for the first $100 plus $1.00 for every additional $100.
How do I purchase insurance?
You may purchase insurance as part of your postage transaction. Just select "Fireman's Fund" from the "Insurance" drop-down on either the label "Print" dialog box or on the "Rate" tab in the "Postage Options" dialog box.
Do I need to go to the Post Office to drop off an insured package?
No! Once you have purchased Fireman's Fund® parcel insurance, your parcel is insured. You do not have to go to the Post Office, you can hand it to your postal carrier or leave it in any mailbox. If you need to file a claim, you can print a claim form right from your ShipstreamTM Manager account web page.
How do I contact a customer service representative?
For technical or customer service questions about your Shipstream™ Manager product call 1-877-WEB-SHIP from 8:30 a.m. to 8:00 p.m., Eastern Standard Time.
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